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Home / Privacy Policy

Privacy Policy

How TEKVORA collects, uses, shares, and protects information gathered through our website and our digital marketing services.

Last Updated: January 7, 2026

Use the menu to jump between sections. Together these clauses explain what personal information we collect, why we collect it, and the choices you have about it. We have tried to write this policy in plain language, and if any part of it is unclear, our team is always happy to walk you through it directly.

01

Overview & Scope

This Privacy Policy explains how TEKVORA collects, uses, discloses, and safeguards information when you visit our website, submit an inquiry, or engage us for any digital marketing service, including SEO, PPC, social media marketing, content marketing, or web design and development. It applies to information gathered directly from you, automatically through your use of our site, and, where relevant, through the platforms and tools we use to deliver client campaigns.

By using our website or services, you acknowledge that you have read and understood this policy. Where our handling of your information is also governed by a signed service agreement or a separate data processing addendum, the terms of that document will control to the extent of any conflict with this general policy, particularly for client data processed on your behalf during an active campaign.

02

Information We Collect

We collect information in a few different ways depending on how you interact with us. Some of it you provide directly, and some is gathered automatically as part of running our website and delivering services. The main categories include:

  • Contact details: name, email address, phone number, company name, and job title submitted through forms, proposals, or email correspondence.
  • Account & billing information: invoicing details, payment references, and business registration information needed to process fees and third-party ad spend.
  • Campaign data: analytics, ad account metrics, keyword data, and website performance figures generated in the course of delivering SEO, PPC, or social campaigns.
  • Technical data: IP address, browser type, device information, referring pages, and general location inferred from your connection when you browse our site.
  • Communications: records of calls, emails, and messages exchanged with our team for support, onboarding, or account management purposes.

We collect only what is reasonably necessary to run our business and serve our clients effectively, and we avoid requesting sensitive personal information unless it is specifically required for a service you have asked us to provide.

03

How We Use Information

We use the information we collect to deliver, maintain, and improve our services, and to operate our business responsibly. Typical uses include responding to inquiries, preparing proposals, onboarding new clients, running and optimizing campaigns, generating performance reports, issuing invoices, and providing ongoing account support throughout an engagement.

We may also use aggregated or de-identified data — such as anonymized campaign benchmarks — to improve our internal processes, refine our service offerings, and produce general case studies or marketing materials, without identifying any individual client unless we have their prior written consent to do so.

04

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to remember your preferences, understand how visitors use our site, and measure the performance of our own marketing efforts. These may include session cookies that expire when you close your browser, as well as persistent cookies that remain until they expire or you delete them manually.

Most browsers allow you to control or disable cookies through their settings, and you can generally do so without significantly affecting your ability to browse our site. Disabling certain cookies, however, may limit some interactive features or personalization on pages that rely on stored preferences.

Where required by applicable law, we will request your consent before placing non-essential cookies and will provide a clear mechanism for you to manage or withdraw that consent at any time.
05

How We Share Information

We do not sell personal information to third parties. We may share information with trusted service providers who help us operate our business — such as hosting providers, payment processors, email delivery platforms, and freelance specialists working under confidentiality obligations — solely for the purpose of performing services on our behalf.

We may also disclose information where required by law, in response to a valid legal request, to protect the rights, property, or safety of TEKVORA, our clients, or the public, or in connection with a merger, acquisition, or sale of business assets, in which case we will take reasonable steps to ensure the receiving party honors this policy.

06

Third-Party Services

Delivering our services often involves platforms such as Google Ads, Meta Ads Manager, Google Analytics, email service providers, and hosting or CMS platforms. Information processed through these tools is subject to the respective third party's own privacy policy, and we encourage you to review those policies directly, since we do not control how those platforms independently handle data once it leaves our systems.

Where we integrate a third-party tool into a client's account, we do so as a processor acting on the client's instructions, and we take reasonable steps to select providers with appropriate security and privacy practices in place.

07

Data Security

We use administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. These measures include restricted internal access to client accounts, secure storage of credentials, and regular review of who on our team has access to sensitive systems and data.

No method of transmission or storage is completely secure, however, and while we work to protect your information, we cannot guarantee absolute security. If we become aware of a security incident affecting your personal information, we will notify affected clients in accordance with applicable law and take reasonable steps to address the issue.

08

Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, including the duration of an active engagement, any period required to satisfy legal, accounting, or reporting obligations, and a reasonable period afterward to resolve disputes or respond to client inquiries about historical campaign performance.

Once information is no longer needed for these purposes, we take reasonable steps to securely delete, anonymize, or archive it in a manner that reduces the risk of unauthorized access, unless a longer retention period is required or permitted by law.

09

Your Rights & Choices

Depending on where you are located, you may have rights regarding your personal information, which can include the right to access the data we hold about you, request correction of inaccurate information, request deletion, object to certain processing, or request a portable copy of your data in a commonly used format.

  • You may update or correct your contact details at any time by reaching out to our team directly.
  • You may opt out of promotional emails using the unsubscribe link included in every marketing message we send.
  • You may request a summary of the categories of information we hold about you and the purposes for which they are used.

To exercise any of these rights, please contact us using the details provided at the end of this policy, and we will respond within the timeframe required by applicable law.

10

Children's Privacy

Our website and services are intended for businesses and individuals who are at least 18 years old, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a minor without appropriate parental or guardian consent, we will take reasonable steps to delete that information promptly.

11

International Data Transfers

As we work with clients, contractors, and service providers in different regions, personal information may be transferred to, stored in, or processed in countries other than your own, which may have different data protection laws than the country in which you reside.

Where such transfers occur, we take reasonable steps to ensure information continues to receive an appropriate level of protection, including relying on contractual safeguards with service providers where required, so that your information remains subject to protections consistent with this policy.

12

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable legal requirements. The "Last Updated" date above indicates the most recent revision, and where changes are material, we will make reasonable efforts to notify active clients by email in addition to posting the updated policy on this page.

Your continued use of our website or services after any changes are posted constitutes your acceptance of the revised policy, so we encourage you to review this page periodically to stay informed of how we protect your information.

13 · Have a question about your data?

Our team is happy to explain how we handle your information before you sign on.